NorthStar Client Hierarchy is a consolidation framework for mapping client, account, portfolio, and legal entity information into a centralized repository, providing wealth managers a multi-dimensional, interconnected relationship hierarchy for each client. This subsystem seamlessly connects the client-centric view managed by a firm’s front office with the account-centric view of the back-office where the structured account definition requirements of a firm’s compliance and operations teams reside.
Client Hierarchy links a firm’s existing repositories of client information such as CRM, portfolio accounting, account master, and statements, allowing wealth managers to easily build and maintain complex relationships as well as quickly access task-relevant client information.
With Client Hierarchy, wealth managers can deliver more personalized service to their clients because they access holistic and accurate client information from a single source and a single view. Firms and their IT teams also benefit as this business service employs a contemporary service-oriented architecture, the most efficient, flexible, and cost-effective approach to integrating client information across multiple front- and back-office systems.
Key Capabilities
Supports
Accurate, multi-level mapping of account, client, portfolio and legal entity information
Centralized organization of client relationship hierarchies, portfolios, coverage models and reports into a single view of each client
Management tools designed for wealth managers, compliance and middle-office personnel
Storage of extended client profile data such as an extended investment profile, risk levels, and investment constraints
Ability to establish a profile any place in the hierarchy, for example, at the client, portfolio, sub-account, or registration level
Centralized repository to maintain account groupings and user entitlements
Ability to construct portfolios or plans at any level of the hierarchy or at any roll up
Internal and external reporting on multiple levels of aggregation
Published APIs to facilitate interaction with existing systems or custom interface development